Support Services

We are dedicated to providing support to our funeral homes in any way we can. We understand that every funeral home has unique needs, and we are committed to working closely with funeral homes to understand those needs and provide tailored solutions that meet their specific requirements.

Merchandising Solutions

An appropriate merchandising plan is critical to the success of any funeral home. Thacker is the industry leader in crafting a merchandising plan that is well-suited for the needs of your funeral home, but more importantly, we create plans that meet the needs of the families that you serve. If your preferred method to display your caskets is through a full-sized selection room then Thacker Caskets has a variety of unique full-size casket programs that can be crafted perfectly for your funeral home needs. Whether you are considering a new, modular selection room or looking to incorporate panels to complement your full-size display, Thacker selection room design services have created many beautiful displays - custom crafted to fit your spatial and economic parameters.

Face-To-Face Representation

Thacker Caskets believes in the importance of face-to-face representation, which means that they provide a dedicated representative who can meet with funeral home staff in person to discuss their casket programs and help them choose the best options for their specific needs. This approach allows for direct communication and a more personalized experience, ensuring that the funeral home is getting the support and guidance they need to select the right caskets for their families. The representative can also address any questions or concerns the funeral home may have and ensure that the casket program is tailored to the funeral home's specific needs.

Training & Support

​ A simple education should be the foundation of your casket presentation to the family.  Thacker can provide your funeral home with individually prepared training sessions specifically geared to your funeral home, display method, and training needs of arrangers. While choosing the most appropriate display method and the training of the arrangers is extremely important, of equal importance is the follow-up support that Thacker will provide to your funeral home.  Reviewing sales data is a crucial follow-up support step that is often neglected by our competitors.  This data provides us the ability to evaluate specific product selections, determine the effectiveness of training, etc.  Thacker’s commitment to continually provide this support is just an example of the “extra mile” Thacker is willing to go for its customers.