Customer Testimonials
We value creating long-standing relationships with customers that not only last months or years, but generations. The following are testimonials from long-standing customers who have done business with Thacker for decades.
Alex Pope, III
CEO, Pope Funeral Homes
Two locations in Maryland & Washington, D.C.
“The Pope and Thacker families have been doing business together for three generations, over 40 years. Thacker Caskets has always had our best business interests at heart, they watch over our business and make sure that we are performing to the utmost standard with regard to our casket selections.
As with every business, the market and customer needs and wants are always changing. We regularly come to the Thacker’s with pressures that we are facing, and they present innovative solutions that in turn make our funeral homes progressive and forward-thinking in our market.”
Karl Jennings
CEO, Borek Jennings Funeral Home
Four locations throughout Michigan
“Our relationship with Thacker began when they acquired our former supplier. Todd and I were very concerned about changes in the type of service and support we would receive as a result of the acquisition, We wondered if Thacker would provide the flexibility, responsiveness and availability we had been used to. We wondered about their understanding of the changes in the marketplace and what they were doing to respond to the demands of our clients. We considered changing and made ourselves fully aware of the other options available to us.
We then met the Thacker Team. Thacker is our supplier because they meet or exceeded our expectations for flexibility, responsiveness, availability, and market knowledge. In an age when caskets are being treated as commodities, Thacker provides us with exceptional service and innovative solutions for clients.”
Ira Levinson & Matt Levinson
Owners, Sol Levinson & Brothers Funeral Home
Pikesville, Maryland
“Sol Levinson and Thacker Caskets have had a long personal relationship that has lasted over decades. It’s an honor to work with two generations of the Thacker family.
Danielle and CJ are always thinking ahead with new ideas on ways we can be more productive and efficient, while always trying to keep the costs as reasonable as possible. We are lucky to have such a great family that is not only knowledgeable but also a pleasure to work with.”
G. Douglas “Doug” Stauffer
President & CFSP, Stauffer Funeral Homes, P.A.
Seven locations throughout Maryland
“Approximately four years ago, we switched to Thacker Caskets. Consistently throughout the time that we have been doing business together, we have continued to receive prompt, courteous service and a quality product at a very competitive price.”
Lynn E. Haverstock
CEO & CFSP - Ott Haverstock Funeral Chapel, Inc.
Michigan City, Indiana
“When you have a request, question, or need, there are not many businesses that you can call today and actually talk to someone whose ‘name is over the door’ like you can at Thacker.
Talking to CJ, Danielle, Justin, Diane, Sara, or Audrey is one of the many important personal touches you receive from Thacker Caskets, Inc.”
Tim Currier & Jenni Simsack
Licensed Funeral Directors, Wint Funeral Home
Clarkston, Michigan
“Thacker Caskets has been a great asset to our funeral home. With so many choices of color and theme Thacker’s product line always meets the varied needs of the families that we serve. Also, we enjoy very timely delivery with great value. Wint Funeral Home would recommend Thacker Caskets to our fellow colleagues.”