A simple education should be the foundation of your casket presentation to the family. Thacker can provide your funeral home with individually prepared training sessions specifically geared to your funeral home, display method, and training needs of arrangers.
It is extremely important that while training, we have a goal in mind. Establishing a purpose and goal for the training allows the training experts at Thacker caskets to craft a presentation specifically individualized to strengthen the weaknesses in your funeral home and the casket selection process.
Whether you are considering displaying your casket selection through the traditional “full size” caskets; a sleek modular display using Showroom Solutions by Thacker; or an intuitive online setting through iArrange by Thacker, we are here to provide our professional guidance to ensure that your display method is maximizing the potential results.
As times change, the needs of families also change. It is of utmost importance that your arrangers are well trained to be able to effectively answer the questions and meet the requests of these families. Thacker Caskets has successfully completed training with many funeral homes on the topic of meeting consumer needs with presentations entitled Maximizing the Selection Room Experience for the Baby Boomer and The Importance of Packaging for Today’s Funeral Consumers.
While choosing the most appropriate display method and the training of the arrangers is extremely important, of equal importance is the follow up support that Thacker will provide to your funeral home. Reviewing sales data is a crucial follow up support step that is often neglected by our competitors. This data provides us the ability to evaluate specific product selections, determine effectiveness of training, etc. Thacker’s commitment to continually provide this support is just an example of the “extra mile” Thacker is willing to go for its customers.