Customer Service Representatives
LOUNELL BADGETT
Lou Nell has worked as an Administrative Assistant for Thacker Caskets, Inc. since August, 1986. She enjoys assisting customers with orders, maintaining our inventory, and working on the computer. Lou Nell was born and raised on Maryland’s Eastern Shore. After graduating from Bowie State University in 1983 with a Bachelor’s degree in Social Work, Lou Nell moved to Washington, DC. Today, Lou Nell is married and lives in College Park, MD. She has a daughter and two sons. Lou Nell’s outside interests include singing, sewing with her quilting guild, reading, sports, and taking care of her family.
GREG BREHM
Greg joined Thacker Caskets, Inc. in 1999 as a Funeral Director liaison to assist the company in better understanding the needs of our funeral director clientele. Greg himself has been a licensed funeral director since 1986. He is a member of the Maryland State Funeral Directors Association and the National Funeral Directors Association—both since 1986. At work, Greg manages the day to day operation of the Thacker Customer Service Division by directly interfacing with funeral directors and our sales representatives to meet and exceed their wants and expectations. Greg heads up all custom personalization for Thacker Caskets. This includes custom embroidered head panels, personalized cremation urns, engraved name plates, and vinyl graphics applications. In his spare time, Greg enjoys motorcycle riding, and snow and water skiing. A licensed private aircraft pilot since 1980, Greg is a member of the Aircraft Owners and Pilots Association. He also enjoys spending time with his wife Joanne and daughter Katelyn.
DANIELLE THACKER-MOYER
Following Danielle's May 2007 graduation from Villanova University, Danielle came on board full time at Thacker Caskets. As a student, Danielle double majored in Marketing and Managment Information Systems. For the company, Danielle is responsible for developing Thacker's marketing materials, implementing and managing Information Systems, and training new sales personnel. Danielle enjoys outdoor activities of all sorts including running, water skiing, wakeboarding, fishing, golfing, snowboarding, and league kickball and softball. Danielle and her husband, Tyler, also spend a lot of time with their families at Deep Creek Lake in far western Maryland.
DIANE THACKER
Diane Thacker officially joined Thacker Caskets, Inc. in December 2008, however she has long been familiar with the casket business as she is the wife of CEO CJ Thacker and manager of an organization of casket companies called Independent Advantage. CJ asked Diane to work for temporary help when the company went on a new computer system, but Diane liked the business so she decided to make her temporary job permanent. Diane joins the Customer Service Team part time in assisting with customer inquiries, while also assisting in Accounts Receivable as well as Accounts Payable. CJ and Diane have three children: Danielle (26), Justin (23), and Sara (18). In her spare time, Diane enjoys reading, spending time at the family lake house, and attending the sports activities of her children.
JUSTIN THACKER
In June 2011, Justin Thacker joined Thacker Caskets as a full time employee. Working for the company during his summer vacations and winter breaks while in college, Justin has done everything from customer service to implementing a delivery truck GPS tracking system to sales. Justin graduated in 2011 from Franklin & Marshall College in Lancaster, Pennsylvania where he was a left handed pitcher for the baseball team. With his new full time role at the company, Justin will concentrate his efforts on sales personnel hiring & training, tracking company benchmarks, and customer service. While not at work, Justin enjoys spending time with his girlfriend Katie, all sorts of watersports at the family lake house, hunting, working on cars, and fishing.
SARA THACKER
Sara began working for Thacker Caskets part time in June 2011. Sara is currently in her freshman year at York College in York, Pennsylvania. During her summer and winter breaks, Sara participates in a variety of duties in order to learn the business which include customer service, telephone sales, and company logistics. Sara is very excited and eager to learn the family business just as her two older siblings have. In her free time, Sara is very active. Sara is an avid softball player who recently became a member of the York College Spartans softball team. Sara also enjoys running (recently completing a half marathon), spending time with her dogs, and hanging out with her friends.
